John Groya Plumbing & Heating

Groya Plumbing shows strong technical competence and responsiveness, with many customers praising quick arrival times, knowledgeable technicians, and quality workmanship. However, the company is significantly hampered by serious professionalism issues including no-shows without notification, poor communication, unreliable appointment handling, and defensive customer service. Pricing concerns are s... Read more

Groya Plumbing shows strong technical competence and responsiveness, with many customers praising quick arrival times, knowledgeable technicians, and quality workmanship. However, the company is significantly hampered by serious professionalism issues including no-shows without notification, poor communication, unreliable appointment handling, and defensive customer service. Pricing concerns are substantial, with multiple complaints about inflated charges, billing disputes, and lack of transparency. The company demonstrates inconsistent service quality—excellent work execution paired with poor business practices—resulting in a middling overall score that reflects both genuine strengths and critical operational weaknesses. Read less