Carey Plumbing & Heating

Professionalism is the most-mentioned dimension across all 5 reviews and tells a deeply mixed story: two reviews explicitly describe rude, dismissive staff who told customers to go elsewhere, while three reviews praise the team as courteous, prompt, and communicative. This split drags the professionalism score down significantly despite the positive accounts. Project completion and experience are ... Read more

Professionalism is the most-mentioned dimension across all 5 reviews and tells a deeply mixed story: two reviews explicitly describe rude, dismissive staff who told customers to go elsewhere, while three reviews praise the team as courteous, prompt, and communicative. This split drags the professionalism score down significantly despite the positive accounts. Project completion and experience are only evidenced in the positive reviews, where work was described as neat, efficient, and technically sound, but these dimensions lack negative counterpoints and are based on a small sample. Pricing was not mentioned in any review, so no score can be assigned. The overall WW Score reflects a contractor with genuine capability but a serious and recurring customer-service problem that cannot be ignored. Read less