A & B Plumbing, Heating & A/C

A&B's review record is deeply mixed and skewed negative across nearly every dimension. Professionalism is heavily damaged by a technician who was explicitly rude on a callback, an owner who allegedly threatened a customer, and multiple instances of failed or ignored callbacks — these are serious, specific complaints that outweigh the generic praise in positive reviews. Project completion is simi... Read more

A&B's review record is deeply mixed and skewed negative across nearly every dimension. Professionalism is heavily damaged by a technician who was explicitly rude on a callback, an owner who allegedly threatened a customer, and multiple instances of failed or ignored callbacks — these are serious, specific complaints that outweigh the generic praise in positive reviews. Project completion is similarly undermined by one reviewer who required five return visits and ultimately had to hire a second contractor to fix A&B's work on both an AC installation and floor damage. Experience scores low due to that same installation failure and a furnace that failed within 6.5 years, though a handful of positive reviews do describe quick and effective resolution of issues. Pricing receives a middling score: one reviewer cited $195/hour as a deterrent, another noted a lack of straight answers on cost, while one positive reviewer had no pricing complaints — the data is thin and contradictory. Read less