Perfect Plumbing Sewer & Drain

The reviews reveal a recurring theme of unprofessionalism, with numerous customers expressing their deep frustration with Perfect Plumbing's service. Many accounts indicate that the company often does not show up for scheduled appointments, leading to wasted time and missed work for clients. Specifically, reviewers noted multiple instances where they were left waiting for hours on end without comm... Read more

The reviews reveal a recurring theme of unprofessionalism, with numerous customers expressing their deep frustration with Perfect Plumbing's service. Many accounts indicate that the company often does not show up for scheduled appointments, leading to wasted time and missed work for clients. Specifically, reviewers noted multiple instances where they were left waiting for hours on end without communication, only to later find out that the service was canceled or scheduled incorrectly. Customer service was a significant point of contention, with many reviews highlighting rude and dismissive attitudes from the office staff. Reviewers shared experiences where they felt disrespected or ignored when trying to address their concerns, often citing a lack of follow-up or accountability from management, particularly the owner, Steve Stewart. Some customers described feeling insulted and belittled when attempting to communicate issues regarding their plumbing problems or billing disputes. While some individual plumbers (such as Chris) received praise for their skills and professionalism, there is a stark contrast to the overall company experience. This inconsistency can lead to a lack of trust among customers who rely not just on the technicians Read less