C & C Heating and Air Conditioning

The reviews paint a largely negative picture of this contractor across nearly all dimensions. Professionalism is severely undermined by a receptionist who appeared indifferent to complaints, a sales rep who reversed his own recommendations when a mistake was made, and a technician who arrived nearly an hour outside the promised service window. Project completion is a major concern, with one docume... Read more

The reviews paint a largely negative picture of this contractor across nearly all dimensions. Professionalism is severely undermined by a receptionist who appeared indifferent to complaints, a sales rep who reversed his own recommendations when a mistake was made, and a technician who arrived nearly an hour outside the promised service window. Project completion is a major concern, with one documented case of the wrong furnace being installed and a repair that failed within two days, alongside a sales follow-up that was never delivered despite three callback requests. Pricing received a very low score due to the single but serious incident of a customer being charged for a premium furnace and receiving a cheaper model, with the company then attempting to convince the customer to accept the inferior product. The one positive review is brief, generic, and lacks specific detail, which limits its ability to meaningfully offset the detailed negative accounts. Read less