Tubs R Us

Tom Alexander's service shows strong pricing practices and technical knowledge, with multiple reviews praising fair rates and honest diagnostics. However, professionalism is significantly undermined by a critical 2021 incident where he failed to test his repair work, refused to fix the resulting leak, blamed the customer, and displayed poor attitude regarding mask-wearing policies. Earlier reviews... Read more

Tom Alexander's service shows strong pricing practices and technical knowledge, with multiple reviews praising fair rates and honest diagnostics. However, professionalism is significantly undermined by a critical 2021 incident where he failed to test his repair work, refused to fix the resulting leak, blamed the customer, and displayed poor attitude regarding mask-wearing policies. Earlier reviews (2011–2013) are uniformly positive but are now 10+ years old, raising questions about current service consistency. Project completion is weakly supported by evidence, with one clear failure and limited detail on successful completions. Read less