Overview of Company Customer Sentiment Analysis in January
The reviews for L & H Plumbing Contractors reflect a highly negative sentiment, characterized by frustration and dissatisfaction. Customers express strong disappointment with the service, citing significant delays, incomplete work, and improper billing practices.
Overview of Company Customer Sentiment Analysis in January
The reviews highlight a consistent theme of poor communication and service delivery from L & H Plumbing Contractors. Customers report waiting extensively for jobs to be completed, with one individual indicating they are still waiting a year later for a job to finish. Additionally, there are claims of billing disputes, with customers alleging they were charged for work that was never completed and ... Read more
The reviews highlight a consistent theme of poor communication and service delivery from L & H Plumbing Contractors. Customers report waiting extensively for jobs to be completed, with one individual indicating they are still waiting a year later for a job to finish. Additionally, there are claims of billing disputes, with customers alleging they were charged for work that was never completed and for materials that were never delivered due to mismanagement. This has led to a loss of trust and a strong warning against hiring the company. Overall, the feedback underscores severe operational deficiencies, particularly in fulfilling commitments and maintaining customer satisfaction. Read less