KSJ PLUMBING

The review highlights several critical failures in the service provided by KSJ Plumbing, centered around Khyre Sherman Jones. Multiple aspects of the plumbing job were criticized:Skill Level: The reviewer directly questioned the basic plumbing skills of Khyre. This was evident from poor installation practices, showcasing a lack of technical competency. For instance, the failure to properly seal wa... Read more

The review highlights several critical failures in the service provided by KSJ Plumbing, centered around Khyre Sherman Jones. Multiple aspects of the plumbing job were criticized:Skill Level: The reviewer directly questioned the basic plumbing skills of Khyre. This was evident from poor installation practices, showcasing a lack of technical competency. For instance, the failure to properly seal water pipes and adequately route them led to significant leaks and a dangerous situation regarding carbon monoxide.Safety Concerns: One of the most alarming points was the threat to safety, as a mishandled installation allowed carbon monoxide to enter the home. This could have resulted in serious harm to both pets and people, which raises imminent concerns about the standards of care and safety protocols followed by the technician.Communication and Accountability: The reviewer expressed frustration with Khyre's lack of follow-through regarding promised communication and resolution of issues. Despite initially agreeing to cover half of the costs incurred from hiring another plumber, he failed to honor this agreement and became unresponsive to communication attempts.Overall Customer Experience: The negative experience culminates in feeling disregarded and unsafe. The ongoing struggle to get any resolution or response has led the reviewer to consider escalating the issue to regulatory bodies, indicating a severe dissatisfaction with the service. Common themes among the experiences shared in the reviews suggest a pattern of unprofessional conduct, inadequate technical skills, and poor customer service. The overwhelming sentiment is one of caution, warning potential customers against hiring KSJ Plumbing, particularly when reliable and safe plumbing work is needed. Read less