Kotz Heating, Cooling and Plumbing

Kotz demonstrates strong professionalism across nearly all recent reviews, with technicians consistently praised for punctuality, courtesy, and clear communication. Technical expertise is well-documented with 67 mentions of knowledgeable, skilled work. Project completion is solid with most jobs finished as promised, though some older reviews cite scheduling delays and incomplete follow-through. Pr... Read more

Kotz demonstrates strong professionalism across nearly all recent reviews, with technicians consistently praised for punctuality, courtesy, and clear communication. Technical expertise is well-documented with 67 mentions of knowledgeable, skilled work. Project completion is solid with most jobs finished as promised, though some older reviews cite scheduling delays and incomplete follow-through. Pricing emerges as a significant weakness, with 22 explicit mentions revealing customer concerns about high markups, excessive labor charges, and aggressive upselling tactics—particularly in reviews from 2016–2018. Recent reviews (2025) show minimal pricing complaints, suggesting possible operational improvements. Read less