JS Water Works

The reviewer expresses a strong sense of dissatisfaction stemming from the lack of communication and responsiveness from the company. They describe an initial interaction with Jeff Stubbs, where they sought assistance for plumbing issues. However, after sending follow-up messages, they received no acknowledgment or response, which has left them feeling disregarded. The review poignantly indicates ... Read more

The reviewer expresses a strong sense of dissatisfaction stemming from the lack of communication and responsiveness from the company. They describe an initial interaction with Jeff Stubbs, where they sought assistance for plumbing issues. However, after sending follow-up messages, they received no acknowledgment or response, which has left them feeling disregarded. The review poignantly indicates that even a straightforward negative response would have been more appreciated than silence, which suggests a desire for basic customer service and engagement. The common theme present in this review centers around the importance of communication in customer service. The neglect felt by the reviewer reflects poorly on the business's professionalism and reliability, which can deter potential customers from considering JS Water Works for their plumbing needs. This review underscores the need for businesses to prioritize responsive communication to maintain positive customer relations and avoid negative perceptions. Read less