All Water Solutions

Quality of Workmanship: A recurring theme in the reviews is dissatisfaction with the quality of repairs. Customers mention that initial fixes were insufficient and required additional visits, which not only extended the timeline for resolution but also led to further complications, such as malfunctioning heating systems.Communication Issues: There seems to be a significant lack of communication re... Read more

Quality of Workmanship: A recurring theme in the reviews is dissatisfaction with the quality of repairs. Customers mention that initial fixes were insufficient and required additional visits, which not only extended the timeline for resolution but also led to further complications, such as malfunctioning heating systems.Communication Issues: There seems to be a significant lack of communication regarding job details and follow-up services. Customers are frustrated that promises made during service appointments, such as the addition of antifreeze, went unfulfilled, leading to repeated calls and unresolved issues.Cleanliness and Care: Several reviews indicate that technicians left a mess, with dust and debris scattered throughout customers' homes. This aspect has been highlighted as a source of annoyance, as it adds to the overall negative experience.Accountability and Resolution: The reviews suggest that there is little accountability for mistakes made during service. The feeling of being ignored or not adequately supported post-issues creates a sense of mistrust and dissatisfaction, driving customers to seek alternative plumbers.Customer Recommendations: The overarching sentiment is one of disappointment, leading customers to reconsider their recommendations of All Water Solutions to friends and family. It reflects a potential loss of business due to poor service experiences. Overall, there is a strong consensus among reviewers that All Water Solutions needs to improve both its technical service quality and its customer service approach to rebuild trust and maintain a positive reputation. Read less