J E Johnson

JE Johnson demonstrates strong professionalism and technical expertise, with technicians consistently praised for friendliness, punctuality, and knowledge. However, the company's WW Score is significantly dragged down by serious project completion failures documented in multiple reviews spanning 2017–2020, including incomplete repairs, extended delays, billing issues, and unresolved warranty cla... Read more

JE Johnson demonstrates strong professionalism and technical expertise, with technicians consistently praised for friendliness, punctuality, and knowledge. However, the company's WW Score is significantly dragged down by serious project completion failures documented in multiple reviews spanning 2017–2020, including incomplete repairs, extended delays, billing issues, and unresolved warranty claims. Recent reviews (2021–2025) are overwhelmingly positive, suggesting possible operational improvements, but the historical pattern of follow-through failures and customer service breakdowns creates material risk. Pricing is fair when service is completed, but value is destroyed when jobs are abandoned or require multiple visits. Read less