Custom Heating & Plumbing

This contractor has a deeply mixed record across all dimensions. Three significant negative reviews describe serious failures: a leaking shower valve that damaged new construction, incomplete and overcharged plumbing work that required a competitor to fix, and an abandoned boiler job mid-process that left a customer without hot water for an extended period. These are offset by a handful of older p... Read more

This contractor has a deeply mixed record across all dimensions. Three significant negative reviews describe serious failures: a leaking shower valve that damaged new construction, incomplete and overcharged plumbing work that required a competitor to fix, and an abandoned boiler job mid-process that left a customer without hot water for an extended period. These are offset by a handful of older positive reviews praising prompt, professional, and clean work. However, the most recent substantive review (2023) is a scathing 1-star account of poor workmanship on a high-value project, which carries the most weight under recency rules. The positive reviews are largely older than 2 years and several lack meaningful detail, limiting their reliability. Read less