Custom Heating & Plumbing

The reviews indicate a strong trend of negative experiences with Custom Heating & Plumbing. Customers have highlighted several common complaints, including:Incomplete or Poor Quality Work: Multiple reviews mention that the work performed was not up to standard, with instances of leaking fixtures and inadequately secured HVAC installations. This led to further damage and required additional repairs... Read more

The reviews indicate a strong trend of negative experiences with Custom Heating & Plumbing. Customers have highlighted several common complaints, including:Incomplete or Poor Quality Work: Multiple reviews mention that the work performed was not up to standard, with instances of leaking fixtures and inadequately secured HVAC installations. This led to further damage and required additional repairs, which was particularly frustrating for clients who expected professional quality.Customer Service Issues: Several customers expressed dissatisfaction with the company's customer service. There were reports of inadequate follow-up, delayed responses to inquiries, and a lack of effective communication regarding job statuses. The experience of being left in the dark after initial consultations contributed to customer frustration.Pricing Discrepancies: Reviewers pointed out that they were charged for work that was either incomplete or poorly executed, suggesting a misalignment between the quoted prices and the service delivered. Some customers felt the discounts offered were insufficient after their negative experiences.Delays in Service: Particularly in the case of urgent repairs, such as boiler installations, customers noted significant waiting periods and delays exacerbated by the company Read less