Thorton and Grooms Plumbing

The reviews illustrate a significant and growing discontent among customers who have experienced Thornton and Grooms Plumbing's services in the last month. A common theme is the perception of deceptiveness in pricing strategies, evident from complaints about advertised promotions such as the $99 drain cleaning that lead to unexpectedly high charges (e.g., one instance where a job cost upwards of $... Read more

The reviews illustrate a significant and growing discontent among customers who have experienced Thornton and Grooms Plumbing's services in the last month. A common theme is the perception of deceptiveness in pricing strategies, evident from complaints about advertised promotions such as the $99 drain cleaning that lead to unexpectedly high charges (e.g., one instance where a job cost upwards of $1,200). Customers frequently reported feeling that they were subjected to "bait and switch" tactics, where the service initially promised did not align with the final costs. Additionally, many reviews highlight poor customer service experiences. Several customers expressed frustration with the company Read less