Phoenix Plumbing & Mechanical

The review highlights several positive aspects of service from Phoenix Plumbing & Mechanical. Firstly, the reviewer emphasizes the timeliness of Mike Higgins, who responded quickly to an urgent plumbing issue. His punctuality is noted as a standout quality, especially in the context of holiday service requests. Moreover, the reviewer appreciates Mike's communication skills, noting how he clearly... Read more

The review highlights several positive aspects of service from Phoenix Plumbing & Mechanical. Firstly, the reviewer emphasizes the timeliness of Mike Higgins, who responded quickly to an urgent plumbing issue. His punctuality is noted as a standout quality, especially in the context of holiday service requests. Moreover, the reviewer appreciates Mike's communication skills, noting how he clearly explained both the best and worst-case scenarios regarding the plumbing situation. This transparency appears to foster trust and confidence in his expertise. The reviewer also values the thoroughness of the services provided, as Mike took the initiative to not only address the immediate problem by replacing the cracked pipe but also undertook preventative measures by re-piping everything under the sink for better flow. Additionally, he extended his service by resolving another plumbing issue in the bathroom, showcasing a proactive approach to customer satisfaction. The review mentions reasonable rates, suggesting that the customer feels they received good value for the service rendered. This affirmation of both quality and affordability strengthens the overall positive sentiment towards the company. In summary, common findings from this review for Phoenix Plumbing & Mechanical include a focus on promptness, effective communication, thorough service, and reasonable pricing, contributing to a strong recommendation for potential customers seeking plumbing assistance. Read less