Big Bang Services

This contractor's reviews paint an overwhelmingly negative picture across nearly every dimension. Professionalism is severely damaged by repeated missed appointments without notice, racial slurs directed at a customer, harassment via phone, and chronic non-responsiveness — with only one review (from 2019) offering any positive note about office management. Project completion is the weakest area:... Read more

This contractor's reviews paint an overwhelmingly negative picture across nearly every dimension. Professionalism is severely damaged by repeated missed appointments without notice, racial slurs directed at a customer, harassment via phone, and chronic non-responsiveness — with only one review (from 2019) offering any positive note about office management. Project completion is the weakest area: multiple reviews describe unresolved work, a city-rejected gas line installation that was never corrected over a year, a dryer repair that failed to fix the problem, and an HVAC company that repeatedly returned without resolving issues. Experience scores are similarly low, with explicit mentions of technicians lacking city code knowledge, inability to fix a sump pump around a radon system, and repeated misdiagnoses. Pricing received a marginally higher score only because one review cited a specific charge ($275 for 20 minutes) that felt exploitative, and another alleged double-charging for a service call — both negative but at least evidenced. The single positive review from 2019 is too isolated and generic to meaningfully offset the pattern of serious failures documented across the other four reviews. Read less