Aj Danboise

Positive Feedback: A notable portion of reviews applauds AJ Danboise for their quick response times and the professionalism of their technicians. Many customers mention specific employees by name, appreciating their courteous behavior, expertise, and willingness to explain technical issues thoroughly. The ease of scheduling appointments is also frequently praised. Longstanding customers remark on ... Read more

Positive Feedback: A notable portion of reviews applauds AJ Danboise for their quick response times and the professionalism of their technicians. Many customers mention specific employees by name, appreciating their courteous behavior, expertise, and willingness to explain technical issues thoroughly. The ease of scheduling appointments is also frequently praised. Longstanding customers remark on the consistency of service quality over the years.Concerns Over Pricing: A significant concern among reviewers revolves around pricing. Numerous customers report feeling overcharged for services, with many instances of quoted prices well above industry standards for similar work. Expressions such as "price gouging" and "ridiculous quotes" appear frequently. There is a recurring sentiment that the company employs high-pressure sales tactics that recommend costly replacements instead of necessary repairs, suggesting a disconnect between the quality of service and the cost.Communication Issues: Communication between customers and the office has been a point of contention. There are multiple accounts of appointments being canceled without adequate notice or follow-ups, leading to dissatisfaction with customer service. Complaints about rude or unprofessional behavior from office staff further exacerbate the negative sentiment.Quality of Repairs versus Costs: Although several customers describe satisfactory repairs and problem resolutions, many others express disbelief at the quoted costs, particularly for simple tasks. Instances where technicians provided quotes for basic repairs exceeding hundreds of dollars appear contradictory to customer expectations of fair pricing based on other market options.Diverse Customer Experiences: While some customers express ongoing satisfaction and loyalty to the company, primarily due to past positive interactions, others share harrowing experiences that include feeling scammed or overcharged. This creates a dichotomy in customer experiences, which varies greatly based on individual technician interactions and pricing strategies encountered. Overall, AJ Danboise Read less