Service Professor
3.0 /5 (191 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Service Professor reveal a mixed sentiment, with some customers expressing satisfaction with the initial service provided, particularly with their technician, Trevor, who was noted for his effective repair of a ceiling fan. However, there are significant concerns regarding pricing transparency and scope of work. Negative sentiments arise from claims of overpriced estimates and ques... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Generator installation
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
40%
- Professionalism
80%
- Experience
60%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
Several common themes emerged from the reviews of Service Professor:Quality of Service: Positive feedback centers around certain technicians, especially Trevor, who are praised for their professionalism and ability to resolve issues effectively. Customers were generally happy with repairs made by skilled technicians, showcasing a strength in specific areas of their service, such as ceiling fan rep... Read more