Pierce Plumbing & Heating

4.3 /5 (25 Reviews Analyzed)
Workman Score
77.5/100
Based on
118 reviews analyzed
Yelp Angi Thumbtack Thumbtack Google Google
Score Data Quality
Strong evidence
All dimensions well covered

Overview of Company Customer Sentiment Analysis in March

The reviews for Pierce Plumbing & Heating reveal a strong negative sentiment, primarily centered around issues of communication and professionalism. Customers expressed frustration over last-minute schedule changes and the need for re-quotes despite no apparent changes to the project scope. Such experiences seem to have left potential clients feeling disrespected and dissatisfied, leading to recom... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    40%
  • Professionalism
    30%
  • Experience
    40%

Overview of Company Customer Sentiment Analysis in March

The central theme of dissatisfaction in the reviews stems from poor communication and unprofessionalism exhibited by Pierce Plumbing & Heating. One reviewer detailed an instance where, just a week before the scheduled installation, the owner called to request a reevaluation of the quote and rescheduling, even though no changes had been made to the original service request. This incident highlights... Read more

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    What does the Wise Workman score mean?
    <70 Low
    71–80 Moderate
    81–100 High
    77.5
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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