Frook Plumbing & Mechanical

Roger the Plumber demonstrates strong performance across all dimensions, with particularly high marks for professionalism (87.5) and pricing fairness (84.0). The contractor consistently receives praise for punctuality, communication, courteous demeanor, and honest assessments. Project completion is solid (81.0), with most jobs finished as promised, though two negative reviews from 2024 and one fro... Read more

Roger the Plumber demonstrates strong performance across all dimensions, with particularly high marks for professionalism (87.5) and pricing fairness (84.0). The contractor consistently receives praise for punctuality, communication, courteous demeanor, and honest assessments. Project completion is solid (81.0), with most jobs finished as promised, though two negative reviews from 2024 and one from 2020 indicate occasional quality control issues. Technical expertise (85.0) is well-documented across 24 mentions, with customers noting problem-solving ability and knowledge. However, the presence of three low-rated reviews (1-2 stars) describing misdiagnosis, poor follow-up communication, and pricing disputes prevents a higher overall score. Read less