Woodhouse Plumbing and Heating

Across the reviews shared, two predominant themes emerge: quality of service and customer support. Positive experiences mostly stemmed from timely installations and competent technicians. In one case, a customer appreciated the reasonable quote provided by Justin and praised the efficient installation process, stating it was completed swiftly and to their satisfaction. This indicates that when the... Read more

Across the reviews shared, two predominant themes emerge: quality of service and customer support. Positive experiences mostly stemmed from timely installations and competent technicians. In one case, a customer appreciated the reasonable quote provided by Justin and praised the efficient installation process, stating it was completed swiftly and to their satisfaction. This indicates that when the job goes well, customers feel confident and satisfied, leading to vocal recommendations. Conversely, negative feedback significantly highlights issues regarding the quality of workmanship and customer service. Multiple customers reported serious installation errors, such as broken plumbing and inadequate compliances with safety regulations, leading to further complications and expenses. One reviewer specifically noted a multitude of violations associated with their water heater installation, emphasizing the consequences of negligence and poor craftsmanship. Customers express feelings of betrayal and frustration when their concerns are dismissed, particularly when they attempt to seek accountability from the owner of Woodhouse Plumbing. Additionally, there are complaints regarding poor communication and customer service. One customer experienced difficulties in reaching out for assistance due to a full voicemail box and unresponsive email communication Read less