Richards Plumbing & Heating Supply

Richards Plumbing & Heating Supply has a deeply mixed review profile across only 5 reviews. On the positive side, one reviewer praised exceptional customer service and warranty advocacy, and another highlighted superior product knowledge and quality. However, two reviews explicitly cite rude or poor customer service and communication failures, directly undermining professionalism scores. Pricing i... Read more

Richards Plumbing & Heating Supply has a deeply mixed review profile across only 5 reviews. On the positive side, one reviewer praised exceptional customer service and warranty advocacy, and another highlighted superior product knowledge and quality. However, two reviews explicitly cite rude or poor customer service and communication failures, directly undermining professionalism scores. Pricing is a notable concern, with one reviewer reporting being charged double the quoted amount with no satisfactory explanation, and another noting a strict no-return policy that was not disclosed at point of sale. The small review pool and wide spread of ratings (1 to 5 stars) make it difficult to draw firm conclusions, and the WW Score should be treated with caution. Read less