Residential Plumbing Services

This contractor has a deeply mixed record across all four dimensions. Professionalism is undermined by multiple accounts of poor communication, unresponsive staff, dismissive customer service responses, and workers tracking dirt through a finished basement — though a few positive reviews praise the owner and office staff warmly. Pricing is a significant concern: two separate reviews describe fin... Read more

This contractor has a deeply mixed record across all four dimensions. Professionalism is undermined by multiple accounts of poor communication, unresponsive staff, dismissive customer service responses, and workers tracking dirt through a finished basement — though a few positive reviews praise the owner and office staff warmly. Pricing is a significant concern: two separate reviews describe final bills that exceeded quoted amounts or felt grossly disproportionate to the work performed, pulling the pricing score down substantially. Project completion is the most damaging dimension, with one review describing abandoned work, property damage, and a billing dispute that was never properly resolved, alongside a furnace inspection that failed within 12 hours. On the positive side, a handful of reviews do praise quick turnaround, knowledgeable technicians, and successful outcomes, preventing scores from falling to the floor. Read less