Preferred Plumbing & Heating

Preferred Plumbing and Heating earns strong marks across all four dimensions, with professionalism being the most frequently praised attribute — technicians are repeatedly described as courteous, punctual, communicative, and respectful across many years of reviews. Project completion scores well, with numerous reviewers confirming jobs were finished correctly, on time, and with thorough cleanup,... Read more

Preferred Plumbing and Heating earns strong marks across all four dimensions, with professionalism being the most frequently praised attribute — technicians are repeatedly described as courteous, punctual, communicative, and respectful across many years of reviews. Project completion scores well, with numerous reviewers confirming jobs were finished correctly, on time, and with thorough cleanup, though a small number of reviews note follow-through gaps such as a missed quote callback and a case where drain work was left incomplete. Pricing is generally viewed as fair to affordable, with one reviewer citing a $185 charge for 15 minutes of labor as excessive and another noting a cost overrun, which tempers the pricing score modestly. Experience scores solidly based on consistent praise for technical skill and problem-solving, offset slightly by one instance of a technician appearing uncertain about approach and another where work had to be redone by a subsequent contractor. The score is well-supported by a large review base spanning over a decade, with the most recent reviews (2024–2025) remaining consistently positive. Read less