Petro Plumbing & Mechanical

The reviews shared suggest that Petro Plumbing & Mechanical, while once reliable as noted in earlier experiences, is now struggling to maintain customer satisfaction. A key theme is the disconnection between past expectations and current service. Customers expressed disappointment regarding the quality of workmanship, specifically citing issues like improper installations that lead to performance ... Read more

The reviews shared suggest that Petro Plumbing & Mechanical, while once reliable as noted in earlier experiences, is now struggling to maintain customer satisfaction. A key theme is the disconnection between past expectations and current service. Customers expressed disappointment regarding the quality of workmanship, specifically citing issues like improper installations that lead to performance problems, such as low water flow. Additionally, the customer feedback highlights the challenges in communication with the company, emphasizing a lack of follow-up and responsiveness. Financial concerns are also prevalent, with remarks about inflated service charges based on the perceived value of the work done. Overall, the prevailing sentiment is one of dissatisfaction with both service execution and customer support, signaling a need for improvement in these areas to regain customer trust. Read less