Great Lakes Plumbing & Heating

Great Lakes Plumbing shows significant inconsistency across reviews spanning 2012–2024. Positive reviews highlight punctual, polite technicians and quick response times, particularly with emergency calls. However, multiple critical failures emerge: incomplete work (gas leak from improperly installed water heater, unsealed gas connection), poor technical judgment (unnecessary wall cutting instead... Read more

Great Lakes Plumbing shows significant inconsistency across reviews spanning 2012–2024. Positive reviews highlight punctual, polite technicians and quick response times, particularly with emergency calls. However, multiple critical failures emerge: incomplete work (gas leak from improperly installed water heater, unsealed gas connection), poor technical judgment (unnecessary wall cutting instead of standard cartridge extraction), unresponsive follow-up, and warranty disputes. The company demonstrates competence in routine diagnostics and emergency response but struggles with quality control, accountability, and customer follow-through. Recent reviews (2023–2024) show mixed results, suggesting ongoing operational inconsistency. Read less