Great Lakes Plumbing & Heating

3.6 /5 (11 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The recent reviews for Great Lakes Plumbing & Heating present a mixed sentiment, showcasing both commendable service and significant dissatisfaction among customers. While several reviewers praised the responsiveness and expertise of specific technicians, particularly highlighting friendly and efficient service, there were multiple instances of poor communication and unsatisfactory resolutions to ... Read more

Services Offered Verified by Business

Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water heater installation
Water heater repair

Business Details

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Workman Score

  • Price-friendly
    50%
  • Professionalism
    70%
  • Experience
    70%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

Quality of Service: Several customers praised individual technicians for their professionalism, efficiency, and ability to diagnose problems quickly. For instance, Keith received positive remarks for his polite and prompt service during an emergency basement flooding situation. Others appreciated the technicians

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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