A-1 Refrigeration

Both reviews are negative and paint a concerning picture of this contractor. The first review does not address services at all, only reporting rude driving behavior by an employee, which reflects poorly on professionalism and company culture. The second review describes a prolonged failure to resolve a water intrusion issue across multiple visits, combined with a near-total breakdown in office com... Read more

Both reviews are negative and paint a concerning picture of this contractor. The first review does not address services at all, only reporting rude driving behavior by an employee, which reflects poorly on professionalism and company culture. The second review describes a prolonged failure to resolve a water intrusion issue across multiple visits, combined with a near-total breakdown in office communication — calls were not returned despite repeated attempts over many days. The technician in the second review showed some effort and was described as personable, which prevents the experience and professionalism scores from bottoming out entirely, but the repeated inability to diagnose and fix the problem correctly is a significant mark against workmanship. No pricing information was mentioned in either review, so that dimension cannot be scored. Read less