Seaman

The review indicates a strong feeling of discontent regarding pricing. The customer expresses frustration over being charged more than what they perceived as fair, especially after having established a long-term relationship with the company. The mention of finding a similar problem resolved for 50% less reinforces the sentiment that the pricing model at Seaman's Mechanical may not be competitive.... Read more

The review indicates a strong feeling of discontent regarding pricing. The customer expresses frustration over being charged more than what they perceived as fair, especially after having established a long-term relationship with the company. The mention of finding a similar problem resolved for 50% less reinforces the sentiment that the pricing model at Seaman's Mechanical may not be competitive. Additionally, the use of the phrase "overcharged" implies a breach of trust, highlighting the importance of transparency in pricing, which seems to have been lacking in this experience. The longstanding relationship of 10 years further intensifies the negative sentiment as it suggests a feeling of being undervalued as a loyal customer. Overall, the review points to a need for Seaman's Mechanical to reassess their pricing strategy and customer relations to retain their existing clientele and attract new customers. Read less