Rapid Plumbing & Drain Service

Rapid Plumbing's reviews paint a deeply concerning picture across all four dimensions. Professionalism is severely damaged by multiple accounts of no-shows, failure to call back, and dismissive customer service responses — with only one or two reviews offering any positive remarks about friendliness or promptness. Pricing is a consistent pain point, with multiple reviewers explicitly calling out... Read more

Rapid Plumbing's reviews paint a deeply concerning picture across all four dimensions. Professionalism is severely damaged by multiple accounts of no-shows, failure to call back, and dismissive customer service responses — with only one or two reviews offering any positive remarks about friendliness or promptness. Pricing is a consistent pain point, with multiple reviewers explicitly calling out inflated quotes, non-itemized billing, and a feeling of being taken advantage of, though a small number of reviews acknowledge upfront transparency. Project completion is perhaps the most alarming dimension: reviews describe incomplete repairs, work that caused new damage (a valve left shooting water, pipes torn out and left in a yard), and failed warranty follow-through. Experience scores marginally higher due to a couple of reviews praising technical thoroughness, but these are outweighed by accounts of botched repairs and what one reviewer suspects is unlicensed work. Read less