Penning Plumbing, Heating, Cooling & Electric

Penning Plumbing receives overwhelmingly negative reviews across all four scored dimensions, with pricing being the single most consistent and severe complaint across the entire review set — customers repeatedly report being charged 2.5 to 4 times industry-standard rates, often without transparent upfront disclosure. Professionalism scores are critically low due to numerous accounts of rude staf... Read more

Penning Plumbing receives overwhelmingly negative reviews across all four scored dimensions, with pricing being the single most consistent and severe complaint across the entire review set — customers repeatedly report being charged 2.5 to 4 times industry-standard rates, often without transparent upfront disclosure. Professionalism scores are critically low due to numerous accounts of rude staff, broken promises, unreturned calls, and technicians abandoning jobs or refusing to honor warranties. Project completion is deeply problematic, with multiple reviews describing unresolved repairs, failed follow-through on callbacks, work that caused new damage, and a boiler left unresolved for nearly two years. Experience scores are marginally higher than other dimensions only because a small number of reviews (3–4) describe technically competent individual technicians, but these are vastly outweighed by accounts of misdiagnosis, poor workmanship, gas leaks after installation, and shoddy soldering that caused system failures. The three positive or mixed reviews (ratings of 3–5 stars) acknowledge high prices even while praising individual technicians, which further underscores the systemic pricing and service delivery problems. Read less