M & M Plumbing and Drain Cleaning
3.0 /5 (2 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for M & M Plumbing and Drain Cleaning reflect a polarized sentiment. While one customer expressed frustration with the lack of timely response during an emergency situation, another customer praised the service for efficiency, expertise, and reasonable pricing. The contrasting experiences highlight inconsistencies in customer service and response times, indicating a potential area for ... Read more
Services Offered Verified by Business
Plumbing inspection
Workman Score
- Price-friendly
90%
- Professionalism
70%
- Experience
90%
- Completion
90%
Overview of Company Customer Sentiment Analysis in January
The feedback reveals significant disparities in customer experiences with M & M Plumbing and Drain Cleaning. The first review is notably negative, detailing an emergency scenario involving a broken waterline and significant water accumulation in the basement. The customer expressed dissatisfaction with the company's delayed response and communication failures, feeling neglected, especially during ... Read more