Hoffman Plumbing

3.4 /5 (226 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The overall sentiment towards Hoffman Plumbing in the recent review is negative, stemming from frustrations related to scheduling and communication. The reviewer expressed dissatisfaction after experiencing a no-show appointment and lengthy attempts to secure plumbing work, culminating in being advised to seek services elsewhere. This highlights significant issues with reliability and customer ser... Read more

Services Offered Verified by Business

Bathtub installation
Faucet repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Sump pump installation
Water heater installation
Water heater repair

Business Details

Overview of Company Customer Sentiment Analysis in January

The reviewer conveys a strong sense of disappointment and frustration with Hoffman Plumbing's service. Key issues identified include a lack of reliability, as demonstrated by the no-show for the scheduled appointment. Additionally, the prolonged wait time of four months to get the plumbing work scheduled reflects poorly on the company's operational efficiency and responsiveness to customer needs. ... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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