Great Lakes Plumbing Services

Great Lakes Plumbing demonstrates strong professionalism with consistent punctuality, responsiveness, and friendly communication across multiple reviews. Technical expertise and workmanship quality are solid, with skilled technicians handling complex jobs efficiently. However, pricing is a significant weakness—multiple reviews explicitly cite overcharging, hidden estimate fees, and expensive par... Read more

Great Lakes Plumbing demonstrates strong professionalism with consistent punctuality, responsiveness, and friendly communication across multiple reviews. Technical expertise and workmanship quality are solid, with skilled technicians handling complex jobs efficiently. However, pricing is a significant weakness—multiple reviews explicitly cite overcharging, hidden estimate fees, and expensive parts sourcing, creating friction despite good work quality. Project completion is generally reliable, though one critical failure (leaking drain installation causing basement damage) and one unresolved communication issue (no callback on small job) detract from this dimension. The company excels at emergency response and customer service but struggles with transparent pricing practices. Read less