Blakeslee & Son

Blakeslee and Son receives consistently strong marks for professionalism, with numerous reviewers praising friendly, courteous, and responsive technicians — particularly Briant, Chris, Andrew, and Ron. Project completion is generally solid, with most jobs described as finished promptly and thoroughly, though a handful of reviews cite no-shows, missed commitments (e.g., thermostat not included on... Read more

Blakeslee and Son receives consistently strong marks for professionalism, with numerous reviewers praising friendly, courteous, and responsive technicians — particularly Briant, Chris, Andrew, and Ron. Project completion is generally solid, with most jobs described as finished promptly and thoroughly, though a handful of reviews cite no-shows, missed commitments (e.g., thermostat not included on order), and a new furnace failing within months. Experience scores are moderately strong, with many reviewers noting knowledgeable and thorough technicians, but offset by serious allegations including a misdiagnosed heat exchanger, a technician who appeared incompetent, and a suspected deliberate breakdown to generate repair revenue. Pricing is the weakest dimension by a significant margin, with multiple independent reviewers across different years describing charges as excessive, non-transparent, or double the rate of competitors — this is a persistent and credible pattern, not isolated complaints. Read less