Affordable Plumbing & Water Damage Restoration

The reviews reveal a striking pattern of disappointment stemming primarily from issues related to pricing and service delivery. Several customers reported feeling overcharged for services rendered, with specific mentions of pricing discrepancies compared to industry standards. For instance, the charge for installing a vapor sensor at $300 was highlighted as excessively high compared to other estim... Read more

The reviews reveal a striking pattern of disappointment stemming primarily from issues related to pricing and service delivery. Several customers reported feeling overcharged for services rendered, with specific mentions of pricing discrepancies compared to industry standards. For instance, the charge for installing a vapor sensor at $300 was highlighted as excessively high compared to other estimates customers received, which ranged between $150 and $180. Additionally, multiple reviews noted the company's unreliability, particularly concerning scheduled appointments that were either missed or resulted in no-show technicians. Many clients expressed frustration over having to take time off work or wait for representatives who ultimately did not arrive. The communication from the company was also criticized, with customers stating they received little to no follow-up or clarity regarding service commitments. The quality of work performed was another common point of contention. Several customers mentioned that repairs were not effective or only temporary fixes, leading to recurring issues shortly after service. There was an expressed dissatisfaction with the company's response to unresolved problems, including a lack of guarantees on work done, despite customers feeling entitled to some assurance after paying for services. Conversely, there were isolated positive reviews that praised specific employees for their professionalism and helpfulness. Customers highlighted instances where technicians provided a friendly experience and effective solutions. However, these positive interactions appeared overshadowed by the negative feedback from other customers and were not prominent enough to challenge the overall unfavorable impression. In summary, the general sentiment towards Affordable Plumbing & Water Damage Restoration is highly negative, centered on concerns regarding pricing, reliability, and customer service practices. Many reviews convey a cautionary tone, advising potential customers to seek alternatives. Read less