Waldorf & Sons

The shared reviews provide a comprehensive insight into the recent experiences of customers with Waldorf & Sons. A consistent theme emerges around the lack of professionalism and reliability within the company. Customers express feeling disheartened and frustrated due to poor communication practices, particularly evidenced by incidents where promised follow-ups were neglectfully ignored. One revie... Read more

The shared reviews provide a comprehensive insight into the recent experiences of customers with Waldorf & Sons. A consistent theme emerges around the lack of professionalism and reliability within the company. Customers express feeling disheartened and frustrated due to poor communication practices, particularly evidenced by incidents where promised follow-ups were neglectfully ignored. One reviewer noted waiting two weeks for a callback and ultimately resorting to seeking services from a competing company, which resulted in both a time and financial loss. Moreover, significant criticism revolves around the quality of work performed by Waldorf & Sons. Reviewers recounted instances of shoddy execution leading to further damage to their properties, such as leaving deep ruts in yards and littering job sites with debris, including biohazard materials. The sentiment indicated in these comments illustrates a sense of betrayal felt by customers expecting professional service, only to be met with detrimental outcomes. Additionally, the presence of rude behavior from staff, as described by one reviewer, adds to the overall negative perception of customer service within the company. These reviews collectively suggest a strong warning to prospective clients, emphasizing the potential pitfalls of choosing Waldorf & Sons for construction and excavation work. Customers have conveyed a grave caution regarding quality, communication, and overall experience, ultimately highlighting a need for significant improvements in these areas. Read less