Two Mike

Two Mike's Plumbing & Heating has received mixed feedback over the past month. While some customers praised their prompt service and reasonable pricing for minor repairs, others expressed dissatisfaction regarding poor communication and high prices for their services. Experiences ranged from appreciating punctuality to frustration over a perceived lack of professionalism, ultimately leading to con... Read more

Two Mike's Plumbing & Heating has received mixed feedback over the past month. While some customers praised their prompt service and reasonable pricing for minor repairs, others expressed dissatisfaction regarding poor communication and high prices for their services. Experiences ranged from appreciating punctuality to frustration over a perceived lack of professionalism, ultimately leading to contrasting views on whether to recommend the company. In detail, the reviews reflect a duality in sentiments towards Two Mike's Plumbing & Heating. On one hand, there are positive remarks about their ability to respond quickly to minor repair needs, with customers feeling satisfied when problems were resolved promptly and at a reasonable cost. This indicates that for simpler tasks, the company can be reliable and effective, suggesting an inclination toward customer service in those scenarios. Conversely, multiple reviewers highlighted issues with communication and pricing, particularly for larger projects or installations. A customer recounted multiple attempts to solicit a quote for a shower door installation, only to encounter unreturned calls and what was perceived as exorbitant pricing when they finally received a response. This experience points to a concerning inconsistency in follow-up and customer engagement which could deter potential clients seeking reliable service. Moreover, the cost for a faucet installation elicited criticism, with one customer feeling that they were overcharged for basic service despite the completion of the task, leading to a cautionary sentiment about pricing. Overall, the company appears to excel in small job responsiveness but struggles with communication and competitive pricing for more extensive services, resulting in a split perception among customers. Read less