PP’s Plumbing

Paul receives genuine praise from satisfied customers for being professional, kind, cost-effective, and knowledgeable, with multiple reviewers noting fair pricing and willingness to return for minor issues. However, one detailed and credible 1-star review from December 2023 — the most recent review — describes a serious failure: a repair that leaked again within two weeks, a promised callback ... Read more

Paul receives genuine praise from satisfied customers for being professional, kind, cost-effective, and knowledgeable, with multiple reviewers noting fair pricing and willingness to return for minor issues. However, one detailed and credible 1-star review from December 2023 — the most recent review — describes a serious failure: a repair that leaked again within two weeks, a promised callback that never materialized, and complete unresponsiveness to follow-up calls. This pattern of abandoning a callback is a significant red flag for project completion and professionalism. The positive reviews are somewhat generic in places, though they do include specific details (water heater install, faucet replacements, hose bib) that lend them credibility. With only 4 reviews total, confidence in all scores is limited, and the most recent data point is a serious complaint. Read less