Tri-Star Plumbing

The recent reviews for Tri-Star Plumbing reveal a significantly negative sentiment surrounding their services and customer interaction. Customers express frustration and disappointment primarily due to unmet commitments, subpar customer service, and unfulfilled contracts. Many reviews describe experiences of being overcharged without receiving the promised work, leading to a sense of betrayal. Sev... Read more

The recent reviews for Tri-Star Plumbing reveal a significantly negative sentiment surrounding their services and customer interaction. Customers express frustration and disappointment primarily due to unmet commitments, subpar customer service, and unfulfilled contracts. Many reviews describe experiences of being overcharged without receiving the promised work, leading to a sense of betrayal. Several customers feel scammed and have taken the step to seek refunds or legal action, labeling the company as unreliable and unprofessional. The common thread in these reviews indicates a strong distrust of the company's practices, with multiple individuals advising potential customers to avoid Tri-Star Plumbing. In more detail, the frequent mention of instances where appointments were missed or services promised but not delivered has evidently contributed to a cloud of skepticism around the company's reliability. Customers reported multiple failed attempts to communicate, with some stating they've experienced multiple no-shows even after prepayments. This has led to calls for legal action and harsh critiques, characterizing the company as deceptive. Furthermore, consistent reference to the idea of being scammed points to a significant gap between the company's marketing and the actual customer experience. The overall dissatisfaction is punctuated by expressions of anger towards the management, calling them crooks and unprofessional, emphasizing a strong emotional response due to the financial loss and unmet needs. This potentially undermines the credibility of Tri-Star Plumbing and suggests they should take immediate steps to address these complaints to restore trust with their customers. Read less