Z PLUMBERZ of North America

Z Plumberz demonstrates strong overall performance with a WW Score of 81.2, driven primarily by consistently high marks in professionalism (86.5) and experience (85.5). The company excels at punctuality, communication, technical knowledge, and customer service, with numerous reviews praising specific technicians by name and their courteous, knowledgeable approach. Project completion is solid at 84... Read more

Z Plumberz demonstrates strong overall performance with a WW Score of 81.2, driven primarily by consistently high marks in professionalism (86.5) and experience (85.5). The company excels at punctuality, communication, technical knowledge, and customer service, with numerous reviews praising specific technicians by name and their courteous, knowledgeable approach. Project completion is solid at 84.0, with most jobs finished on time and to customer satisfaction. However, pricing emerges as a significant weakness (68.0), with recurring complaints about high costs, overcharging, and what some customers perceive as opportunistic pricing for straightforward repairs. This pricing concern appears across multiple reviews spanning several years, suggesting a systemic issue rather than isolated incidents. Read less