Overview of Company Customer Sentiment Analysis in January
RFG Plumbing has received a mixed bag of feedback in the past month, with several reviews highlighting both positive and negative experiences. While some customers praised the promptness and professionalism of certain staff members, notably Ryan and Savanna, others expressed significant dissatisfaction regarding the quality of service and communication from the team, especially in relation to proj... Read more
RFG Plumbing has received a mixed bag of feedback in the past month, with several reviews highlighting both positive and negative experiences. While some customers praised the promptness and professionalism of certain staff members, notably Ryan and Savanna, others expressed significant dissatisfaction regarding the quality of service and communication from the team, especially in relation to project execution and transparency. Concerns have been raised about misleading practices, particularly in terms of pricing and workmanship, leaving some clients feeling frustrated and cheated. Overall, while RFG Plumbing has the potential for great service, repeated issues in customer satisfaction reflect an urgent need for improvement in project management and customer engagement. Read less