Overview of Company Customer Sentiment Analysis in January
Putman & Sons Plumbing has garnered a mixed sentiment from recent reviews. While several customers have praised their professionalism, quick response times, and quality of work, many others have expressed dissatisfaction, particularly regarding pricing, communication issues, and perceived overcharging. Positive experiences highlight reliable service and courteous employees, particularly in emergen... Read more
Putman & Sons Plumbing has garnered a mixed sentiment from recent reviews. While several customers have praised their professionalism, quick response times, and quality of work, many others have expressed dissatisfaction, particularly regarding pricing, communication issues, and perceived overcharging. Positive experiences highlight reliable service and courteous employees, particularly in emergency situations. Conversely, negative feedback frequently cites frustration with the high costs and lack of follow-up on service estimates, alongside feelings of being treated poorly by some staff. Overall, this company appears to deliver competent plumbing services but faces significant challenges in customer experience and pricing transparency. Read less