Mr. Rooter Plumbing of Windsor

This single review paints a strongly negative picture across multiple dimensions. Pricing received a near-floor score due to an explicit complaint about being charged $585 for 30 minutes of work with no proration, which the reviewer describes as unethical and equivalent to over $1,100 per hour. Professionalism scored very low due to a broken promise of a supervisor callback that never materialized... Read more

This single review paints a strongly negative picture across multiple dimensions. Pricing received a near-floor score due to an explicit complaint about being charged $585 for 30 minutes of work with no proration, which the reviewer describes as unethical and equivalent to over $1,100 per hour. Professionalism scored very low due to a broken promise of a supervisor callback that never materialized over four days, reflecting poor communication and follow-through at the company level. Project completion received a partial score because the technical work itself was completed (pipes were unfrozen), but the customer service follow-up was entirely abandoned. Experience could not be scored as the review contains no commentary on the technician's skill or workmanship quality. Read less