Mr. Rooter Plumbing of Detroit

The customer feedback for Mr. Rooter Plumbing presents a troubling picture marked by complaints of excessive pricing, unprofessional behavior among technicians, and a lack of accountability regarding service commitments. Many reviews trigger alarms about the company's pricing structure. Multiple customers have reported charges significantly higher than estimates given by technicians, leading to ac... Read more

The customer feedback for Mr. Rooter Plumbing presents a troubling picture marked by complaints of excessive pricing, unprofessional behavior among technicians, and a lack of accountability regarding service commitments. Many reviews trigger alarms about the company's pricing structure. Multiple customers have reported charges significantly higher than estimates given by technicians, leading to accusations of price gouging and predatory billing practices. For instance, a reviewer mentioned being charged $2,000 for what they believed was a $500 job, while others cited similar experiences with inflated charges for minor repairs. Issues of reliability and punctuality also emerged frequently, with customers reporting no-shows or significant delays without prior communication Read less