Loyal Plumbing

The reviews for Loyal Plumbing depict a polarized sentiment, with some customers expressing significant frustration over billing practices, service quality, and communication issues, while others commend the company for its responsiveness and professionalism.Negative Aspects: - Several customers reported feeling overcharged for services rendered; for instance, one reviewer noted a $760 bill for... Read more

The reviews for Loyal Plumbing depict a polarized sentiment, with some customers expressing significant frustration over billing practices, service quality, and communication issues, while others commend the company for its responsiveness and professionalism.Negative Aspects: - Several customers reported feeling overcharged for services rendered; for instance, one reviewer noted a $760 bill for a faucet replacement without itemization, leading to feelings of dissatisfaction regarding transparency. - Complaints about inadequate workmanship were evident, with some reviewers stating they were left unhappy with the final outcomes of their projects, suggesting issues with the qualifications of the plumbing staff. - Communication problems arose in some instances, particularly regarding estimates and project handling, leading to a lack of trust in the service provided.Positive Aspects: - Many customers praised the punctuality and professionalism of the plumbers, with specific mentions of staff such as Matt and Mark being highlighted for their knowledge and efficiency. - A theme of reliability resonated throughout several reviews, where customers found comfort in the company Read less