Gamble Plumbing & Heating

The review indicates a significant dissatisfaction primarily due to poor communication and delays in response from the company, specifically mentioning a three-week wait for a quote. The lack of itemization in the quote compounded the frustration, as the customer felt unimportant and uninformed about the costs associated with the job. The mention of needing to follow up multiple times suggests a l... Read more

The review indicates a significant dissatisfaction primarily due to poor communication and delays in response from the company, specifically mentioning a three-week wait for a quote. The lack of itemization in the quote compounded the frustration, as the customer felt unimportant and uninformed about the costs associated with the job. The mention of needing to follow up multiple times suggests a lack of proactive customer service. This review underscores a critical area for improvement for Gamble Plumbing & Heating, particularly in timely communication and providing clear, detailed pricing to enhance customer trust and satisfaction. Read less