Flame Furnace

Flame Furnace demonstrates strong technical expertise and professionalism in individual service interactions, with technicians consistently praised for knowledge, politeness, and cleanliness. However, the company is significantly undermined by widespread pricing concerns—numerous reviews document markups of 400-1200% on parts, bait-and-switch pricing tactics, and aggressive upselling. Project co... Read more

Flame Furnace demonstrates strong technical expertise and professionalism in individual service interactions, with technicians consistently praised for knowledge, politeness, and cleanliness. However, the company is significantly undermined by widespread pricing concerns—numerous reviews document markups of 400-1200% on parts, bait-and-switch pricing tactics, and aggressive upselling. Project completion issues are substantial, with multiple reports of incomplete installations requiring 2-6+ months to finish, missed callbacks, and follow-through failures. The company shows a troubling pattern of recommending unnecessary replacements and repairs, with several customers reporting second opinions that contradicted Flame's diagnoses. While recent 2025 reviews are predominantly positive, older reviews reveal systemic problems with billing transparency, warranty honoring, and management responsiveness. Read less