Carter’s Plumbing of Bloomfield Hills

Carter's Plumbing receives overwhelmingly negative feedback across nearly all dimensions, with pricing being the single most damaging area. Multiple reviewers describe aggressive upselling, hidden charges, bait-and-switch tactics, and prices that dropped significantly only after pushback — strongly suggesting inflated initial quotes as standard practice. Professionalism is mixed: a small number ... Read more

Carter's Plumbing receives overwhelmingly negative feedback across nearly all dimensions, with pricing being the single most damaging area. Multiple reviewers describe aggressive upselling, hidden charges, bait-and-switch tactics, and prices that dropped significantly only after pushback — strongly suggesting inflated initial quotes as standard practice. Professionalism is mixed: a small number of reviewers praised specific technicians like Brandon B and Michael by name, but these positives are heavily outweighed by reports of poor attitude, refusal to perform basic services, dishonesty with customers, and unwillingness to disclose licensing information. Project completion is also problematic, with documented cases of faulty installation left unresolved, work abandoned mid-job, and callbacks refused. Experience scores slightly higher due to a few credible positive reviews mentioning skilled and knowledgeable technicians, but reports of incorrect installations and misdiagnosis drag this down considerably. Read less